Hotel Policies
Hotel Policies
The essentials on arrival and departure, reservations, payment, pets and parking, at a glance.
Check-in / Check-out
- Check-in time
- From 17:00 to 22:00. Please contact us directly for an earlier or later arrival.
- Minimum age to register
- 18 years
- Check-out time
- From 07:00 to 11:00.
- Late check-out
- A 50% surcharge applies between 12:00 and 18:00, and a 100% surcharge after 18:00.
Reservations & Cancellations
- Reservation policy
- Reservations are valid until 21:00, after which they are automatically cancelled. Guests arriving after 23:00 without a prior reservation cannot be guaranteed a room.
- Cancellation policy
- Under our standard rate, cancellations up to 18:00 on the day of arrival are free of charge; after that, one night will be charged. This term applies to our standard rate; depending on the rate package or offer booked, different cancellation terms may apply. Please refer to your booking confirmation for the exact terms, or contact us directly.
Payment
- Currency
- Euro (€)
- Accepted payment methods
- EC-card, Maestro, MasterCard, Visa, V Pay, Visa Electron, American Express
Pets
- Pets in the hotel
- Not permitted
- Pets in the restaurant
- Not permitted
Parking
- Parking
- Free on-site parking available
- Further parking information
- Please contact the hotel directly.
This overview is for general information only and does not replace the full General Terms and Conditions (AGB). In the event of any discrepancy between this overview and the AGB, the AGB shall prevail.